The casino is currently not operational
Total number of games: 1300+
- Min. Deposit / Withdraw
- Live Casino
- Mobile Casino
- Live Chat
- Loyality/VIP Programme
- €10/10
General Information
Established: 2018
Overal Casino Rating
What We Did Like
- Decent welcome offer
- Responsive website that loads fast
- Trustworthy brand under the laws of Malta
- Friendly customer support
- Easy to navigate platform
- Live dealer
- Many payment methods
- Weekly prize drops and tournaments
- A chance to enjoy €100 bonus over the weekend
What We Did Not Like
- No iPhone and Android application
- Withdrawals could be faster
- 2% fee charged on withdrawals
About Pelaa Casino
Pelaa Casino has a responsive website that loads pretty fast (both on desktop and mobile). This casino was originally designed for the Nordic market (as they support Swedish, Norwegian, and Finnish). But you can also see other languages like German and English. This is a good sign. It shows you that players from across the globe are also welcomed.
Pelaa Casino is a reliable brand, and you can trust it. Why? Because it has multiple licenses: MGA, UK Gaming Commission, and the Swedish Gambling Authority. With these regulatory bodies, we assure you that your information is safe and secure.
With over 1300 games for desktop and 500 for mobile users, Pelaa Casino makes sure to satisfy even the pickiest players. We can see big names from the iGaming industry like Microgaming, NetEnt, Evolution, Yggdrasil, and others. The available games consist of slot games, jackpot, classic blackjack, roulette games, video poker, live casino, and Baccarat.
There are also quite a lot of payment methods that you can use when depositing or withdrawing. Besides, the gambling operator promises fast withdrawals and instant play.
Genesis Global Limited group owns Pelaa Casino. This is a reputable brand in the iGaming industry with lots of experience and projects behind their back.
Customer Support
| Working Hours | 24/7 |
|---|---|
| Live Chat | Yes |
| support@pelaa.com | |
| Telephone | 00356 27782825 |
The CS Team is available 24/7, so do not hesitate to contact them whenever you need help.
You can reach the CS team by phone or email. When you register your account, you can contact them with the Live Chat option, but unfortunately – it’s automated. The best choice by far is to get in touch via email, but you can also try your luck via the phone. Sometimes, the phone line is either busy or tells you to contact them via email.
Due to the large player base, and high volume of tickets, sometimes the answers to your queries are delayed. But it’s understandable for a busy brand like this. Anyway, we can conclude that Pelaa Casino agents are friendly and give their best when answering your questions.
To get help with: deposits, withdrawals, account settings, or even how to play some of their games, you can find info in the FAQ section. This section can be located in the right upper corner. Just look for the ‘big question mark.’
There, you can search for everything you need to know. Some of the sections include – changing your own language, the ‘Rules’ page, or how to contact the customer support (CS team) of Pelaa Casino.
It’s worth mentioning that there are some complaints about delayed withdraws. The reasons for that could be a lot. In the end, payments get lost through the different banking service providers, so we encourage you to email Pelaa Casino support if that happens to you. But withdrawals usually happen anywhere between the 48h to 72h mark.
Pelaa Casino Bonuses and VIP
- 100% up to €100 + 150 Free Spins on Gonzo's Quest on your first deposit
- Deposit bonus for live casino up to €100
- Weekly prize drops and changing prize pools
- Free Spins on Tuesdays (with a catch)
- Different surprise bonuses
- A chance to get €100 over the weekend
Welcome Bonus
For new players, Pelaa Casino offers a decent €1000 welcome bonus. When you deposit, the minimum requirement is €10. On the first deposit, you get 100% up to €100. When the first deposit is made, you’ll instantly get 15 free spins. Then, over the course of nine days, you will get the rest of the free spins, totalling 150. This basically means that each day 15 free spins will come into your account that you can use only at Gonzo’s Quest.
To get the rest of the bonuses just click the three horizontal lines in the left upper corner, click ‘Welcome offer,’ and you will see the bonus codes. The bonus codes are as follows: 2nd deposit: PELAA2, 3rd: PELAA3 and 4th bonus code: PELAA4. The bonus money for each of them is €300, and they drop in percentage – 50%/25%/25%.
You should also know that the free spins are available for 72 hours, so make sure to use them on time. If you are thinking of withdrawing real money while using free spins, you should know that the maximum withdrawal is €100.
The wagering requirements conditions for the welcome bonus, and rest of the Promos listed below are as follows: 40 times, unless otherwise stated.
Promos
Now let’s look at the different promos at Pelaa Casino. They are pretty unique and are subject to change every week and season, so they won’t bore you to death.
Weekly prize drops and Tournaments
1) Let’s begin with the Tournaments. These are connected with the amount of your bet plus your individual highest single spin win amount. You can do that on a selected game from the current game provider that offers the promo on Pelaa Casino. There are weekly leaderbord scores and they are bound with your win-rate.
2) The weekly promos consist of 7 daily prize drops. Casino Pelaa provides them in the form of a trigger system. As you play and spin around on selected games, even with a minimum bet, you can win a prize from the prize pool. There are prize tables that show you the current standings as to how many prizes are left, etc.
Tuesday’s free spins
Each Tuesday, there’s a chance to get free spins. Is it so, though? To qualify for this promo, you’d need to deposit €10 and play through Friday to Monday on any video slot game. Then, on Tuesday, Pelaa Casino will award you with free spins on a different game.
25% to get €100 over the weekend
The last promo is a lucrative one, some might say. It’s a 25% to get €100 to enjoy playing over the weekend. To obtain this bonus, however, you need to deposit €50 between Mondays and Thursdays. There is an additional rule – punters need to have made at least two deposits to qualify for this offer.
VIP Club
As an active player, Pelaa Casino rewards you with their VIP program. The first perk is that as a VIP player, you have different withdrawal limits. Moreover, you get exclusive bonuses and promos, faster customer support, an account manager, birthday presents, holiday packages, amongst other perks.
Sometimes these perks might change, so make sure to check them every now and then.
Live Casino welcome bonus
At Pelaa Casino the Live Casino welcome bonus is set at €100, and the chance is a hundred percent. There are some conditions that must be met (you can review them in the next sections). You need to simply register and obtain the casino bonus from the dropdown menu.
Pelaa Casino Game Selection
There is a massive amount of over 1300+ games and counting at Pelaa Casino. On the home page, you are greeted by a section called ‘Hot Games.’ These are all the new games, the games everyone talks about, and those that have a specific offer attached to them.
We see the slot games that consist of leading iGaming providers. Some of them include a jackpot attached to them. One of them is for example the infamous Mega Moolah. This slot game can’t be played in fun mode. And even with a minimum bet, you can still enter the jackpot.
The next section consists of live casino games. You can choose a game with a live dealer, or having a traditional table. It’s up to you. We can see the French Roulette, presented by Microgaming, that you can ‘fun play.’ We can also see Blackjack E where no more than 7 players are allowed; along with that, we can see other blackjack games counting up to 30.
Now, the last one is with the game providers. As mentioned above, you see some of the biggest names in the iGaming sector, like NetEnt, Evolution, Red Tiger Gaming, Yggdrasil, and others.
Overall, there are lots of slot games to enjoy and also table games. We can’t say the same for the casino games, but we hope that they’ll add more. It’s good to know that the classic casino games are there.
Pelaa Casino Live
As you enter the website, you can see that they actively promote that part of the casino. To boost your gameplay, they offer you a one-time 100% up to €100 as a welcome bonus. You can use the bonus on the following games: Live Roulette, Live Blackjack, Dream Catcher, Teen Patti, and Andar Bahar.
We can see Infinite Blackjack where there’s no limit for how many players can bet. There are also blackjack games that you can try for free before playing with real money.
Now, there are some restrictions, and you won’t be able to gamble on the following games: Baccarat, Poker, Top Card, etc. The Live Casino Welcome Bonus is subject to a wagering requirement of 40 times.
Pelaa Casino Mobile
Any modern gambling operator would be lost without a functional mobile website. Thankfully, Pelaa Casino has taken care of that, and you can enjoy their games as you are mobile. To learn more about playing real money games on the go, check out our Pelaa Casino Mobile Review
Frequently Asked Questions
Once you have provided Pelaa Casino with the required documents, it takes anywhere between 48 to 72 hours to verify your account. There are specific regulations that you must comply with to get approved. Sometimes, due to sanction hits, it might take longer.
If you want to cash out, you should know that the smallest amount you can claim at Pelaa Casino is €10. Be mindful that this takes between 24h to 72h. If it takes longer, you can always contact their CS Team.
To change your language, go and access the 'white-colored question mark' in the upper right corner. You will see a country flag. Click on it, and then a list of country flags will appear. Choose the one you want.
The withdrawal fee is 2%. The fees are part of Pelaa Casino's terms and conditions, accepted by the users upon registration. If you have any requests for info about it, do not hesitate to contact the CS Team.
Pelaa Casino is a licensed casino operating in different markets and constantly monitored by various regulations (MGA, UK Commission, and SGA one). Every round is unique and generated by the RNG (Random Number Generator).
Head over to the right upper section of the website. You will see a big yellow 'Sign-up' button. When you click on it, you'll be presented with two options to register. One is the traditional way with email, and the other one is called 'iDIN.' With the second option, you can speed up your registration/deposit of funds.
Pelaa Casino Review Summary
If you are someone who likes to go to the summary and skip the whole article, we can tell you straight away what to expect from Pelaa Casino. This gambling house offers many slot games, classic blackjack, roulette games, table games, and live games. There are lots of promos each week, and some of them are season/holiday-based. So, to say the least – it’s worth checking this casino only for that part.
Their customer support is friendly and strives to satisfy your needs, although their response time is not the best. The best way to reach them is via email, but you can try the phone option as well.
We appreciate this gambling operator’s efforts, and we can conclude that it’s safe to play there.
2.0/5 (3 votes)