The casino is currently not operational
Total number of games: 1300+
- Min. Deposit / Withdraw
- Live Casino
- Mobile Casino
- Live Chat
- Loyality/VIP Programme
- €10/€10
General Information
Established: 2018
Overal Casino Rating
What We Did Like
- Good welcome offer
- Safe, trustworthy, and trendy brand
- Lots of payment methods
- Availability of live dealer games
- Slot games presented by leading developers
- Modern looking and functional mobile website
- Easy to navigate
- You can pay in many currencies
- Weekly Tournaments and Prize drops
What We Did Not Like
- No iPhone and Android application
- The total number of games is not that great, and many feel the same
- It takes some time for the Customer Support to answer
About Casino Joy
As a newcomer launched back in 2018 – Casino Joy welcomes everyone with its simple-to-navigate platform. The online casino offers a wide variety of games such as slots, live betting, and jackpots.
Casino Joy is a fully licensed and trustworthy brand. There are some complaints around the web about delayed payments due to the KYC procedure. So, when it comes to Compliance and laws, this gambling house tries to do its best. So don’t worry about this, and concentrate on the welcome bonus and promos that take a big part.
You will see the decent welcome bonus on the front page, plus other offers such as the Live Casino bonus. To your right, you will see the Sign up/Login options and a white-colored “question mark.” It helps you to change the language or access the FAQ section. There’s also a Live chat option, perhaps with some disadvantages, but we’ll cover that later. When scrolling down, you can gaze at some of the game categories, several payment options, and casino licenses at the bottom.
This platform offers lots of payment methods, so you should undeniably spend many hours playing different games. If you don’t want to make bad runs that deplete your bankroll, you can try a vast chunk of free games.
Casino Joy is owned by the Genesis Global Limited group and has many other brands behind its back. With this said, they certainly know what they offer. So it doesn’t matter if you’re a newbie or a seasoned bettor – you can continuously have fun.
Customer Support
| Working Hours | 24/7 |
|---|---|
| Live Chat | Yes |
| support@casinojoy.com | |
| Telephone | 00356 20341518 |
You can reach the Customer Support team of Casino Joy whenever you need them – they run 24/7. Be aware that their response time is not that great. Sometimes, if you try to call them, an automated voice message might tell you to email them or reach the Live Chat option.
Casino Joy has a simple colored but structured platform. On the front page, it meets you with different promos, welcome bonus, game categories, a search bar (for all the games they have), and a ‘help section.’
To access the ‘help section’, click on the white-colored question mark in the upper right corner. If you are registered, the Live Chat option is always available. From the “Contact Us” option, you can see their email address and phone.
Casino Joy offers a FAQ section, where you can learn a lot about the bonuses, promos, deposits, withdrawals, licenses, etc. You can also search for whatever you need to know and see if you can find it. If you can’t, you can always email them or call them. Bear in mind that the Live Chat is automated, and if you want to learn more, you’d need to call them or email them.
There is another option called ‘Rules’ that you can access through the white-colored question mark. There, you can find the Terms and Conditions, where you can learn more about this casino.
Casino Joy Bonuses and VIP
- 100% up to €200 + 200 Free Spins on Starburst
- Deposit bonus for live casino up to €100
- Weekly Tournaments or daily Prize Drops
- 25% up to €100 Bonus on Tuesdays
- If you've made deposits within the last 7 days you might get a gift on Thursday
Welcome Bonus
The sign-up bonus set up by Casino Joy is spread over the first four deposits totaling a €1000 welcome bonus. For the first deposit, you will receive 100% up to €200 and 200 free spins. In the next offer (2nd deposit), your prize will be €200 again, but the percentage of the deposit will be reduced to 50%, and you have to enter the bonus code: WJOY2 to get it. On the 3rd and 4th deposit, it will reach up to €300, but the deposit ratio goes down to 25%, and you have to enter the following bonus codes: WJOY3 and WJOY4.
The maximum withdrawal from free spins is €100, and the wagering requirement is as follows: you need to wager any bonus 40 times before it converts to your real money. This applies to the rest of the promos/bonuses that you’re about to read.
Promos
You can win prizes every week by participating in the weekly Tournaments or the daily Prize Drops. There is a prize pool each week, and you have a chance to win multiple prizes each day. Be aware that you can choose between several selected games.
25% for €100 every Tuesday
Every Tuesday, you have the chance to start the week fresh. For all punters that like to bet, you only need to deposit a min. €10 deposit and Casino Joy will boost your balance by 25% up to €100.
Gifts every Thursday
To further facilitate your gameplay, this gambling operator places a gift in your account every Thursday. But you need to meet specific requirements; First, you must have deposited in the last 7 days. Second, you must have deposited at least twice, and the total amount must be at least €50.
VIP Club
The VIP section is something to consider when joining. They offer a dedicated account manager, exclusive bonuses and promos, prizes, holiday packages, birthday presents, etc. The VIP players have different withdrawal limits as well.
Casino Joy Game Selection
There’s a considerable selection of over 1,300 games to choose from on Casino Joy. Many of them are slot games, along with others like jackpot, roulette, baccarat, classic casino games, and of course, Live casino, which we’ll cover later.
The game providers that you can see on this review are well-known and provide cutting-edge designs.
As far as it concerns the different casino games, we have one of the most popular games with a huge jackpot – the video slot Mega Moolah. Right now, there’s a chance to get a fast payout of up to over €1 million.
On the home page, you can play around with the different game categories. It’s pretty simple to choose a game, and most of them have the ‘Try for free’ option. This is a good sign because it shows that Casino Joy cares for its players, who may not want to risk money before they’re ready.
Casino Joy Live
Although there aren’t that many live games, Casino Joy is actively promoting that part. You can choose from roulettes, blackjack, baccarat, and other games like Super Sic Bo , Deal or no Deal, Craps, etc.
As a newly registered player, you can enjoy a 100% up to €100 Live Casino Welcome Bonus. The minimum deposit is €10, and once you obtain the bonus, you must wager it 40 times. There are some restrictions where you can’t use the bonus on Live Casino games like Baccarat, Poker, Top Card, etc.
Casino Joy Mobile
This gambling operator can be accessed through a mobile device as well. While they don’t have an Android or iOs app, the website fully functions through the browser on your phone. For people that don’t like to download apps, this is just fine.
In our Casino Joy mobile review, you will learn more details about it’s features and navigation.
Frequently Asked Questions
It's relatively easy to open an official account. Just go to the pink-colored 'Sign up' button in the right upper corner. There are two options: register with iDIN so you can speed up the process and deposit instantly, or go the traditional way with email and username.
Absolutely. Their licenses and SSL connections for all information exchanges make us feel safe and secure. Their payment methods are PCI compliant, which means they are handled securely and meet the highest security standards. Casino Joy offers several reliable payment methods as well.
You can always change the language by accessing the 'white-colored question mark' in the upper right corner. There, you can see a country flag, and when you click on it, you can see all of the available language options.
There's a standard fee of 2% whenever you make a withdrawal but bear in mind that the minimum fee is €1.90 or equivalent in your currency. There's a slight chance the fee is less in some cases when processing your withdrawal.
Yes there are. Players from the following countries cannot be favored to use the first deposit bonus, any deposit bonuses or free spinsm unless otherwise stated: Serbia, Switzerland, Lithuania, Belarus, Latvia, Czech Republic, China, Bulgaria, Poland, Bosnia-Herzegovina, Croatia, Greece, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Australia, Slovenia, Vietnam, Thailand, Indonesia, Singapore, Nigeria, Bangladesh, Mongolia, Belgium and Ukraine.
Yes, if you want to do business with Casino Joy, you definitely have this chance. At the bottom of the website, you can see a link called 'Affiliate program.' Click on it, take a look at their website, and if you meet the requirements, don't hesitate to contact them.
Casino Joy Review Summary
Our experience with Casino Joy was good, so to say the least, we had a positive journey. The welcome bonus is nothing to sneeze at, and it can attract everyone’s attention. When talking about the different promos and VIP sections, this gambling house sure looks like one that you want to try. We hope that their Customer Support will be improved in the future.
2.0/5 (4 votes)