The casino is currently not operational
Total number of games: 1400+
- Min. Deposit / Withdraw
- Live Casino
- Mobile Casino
- Live Chat
- Loyality/VIP Programme
- €10/10
General Information
Established: 2020
Overal Casino Rating
What We Did Like
- Lots of payment methods
- Attractive promotions and prize drops
- VIP section
- Live Casino Welcome Bonus
- Accepts punters from many countries
- Over 1400 games
- Respectable game providers
What We Did Not Like
- Withdrawal fees
- Slow verification
About Casino Lab
Launched in the Autumn of 2020 and coming close to a year now, Casino Lab has everything a punter would want. A massive game selection of over 1400 games. Slot games, Poker, many Blackjack games, and an attractive promotions side to boom your play game. Add the Welcome Casino Bonus and VIP section, a good strategy, and you can make solid wins.
This gambling operator has a large player base. Due to this, you can see some complaints about delayed payments or delayed ID verifications at Casino Lab. But this is quite normal, and usually, an ID verification depends on the screening processes that a Casino goes through. About the payments – it is up to the different payment providers. Usually, deposits are instantaneous.
At Casino Lab, you won’t see any sport betting games, Keno or Bingo. But to compensate for this, you have an option to play more than 70+ Blackjack games that usually have the most acceptable odds of winning. You also have some of the most popular Jackpot games that we’ll discuss later.
The game lobby might need some improvements, though. For example, if you want to play Poker, you’d need to search for that or go straight to the Live Casino section.
The iGaming providers at Casino Lab are many, currently 10+, and are some of the biggest names in the industry.
As a whole, Casino Lab has an easy-to-navigate platform and outstanding quality in terms of graphics and sounds. The brand that stands behind this operator is called Global Genesis Limited. Right now, Casino Lab is their 14th brand in their arsenal of online casinos.
Customer Support
| Working Hours | 24/7 |
|---|---|
| Live Chat | Yes |
| support@casinolab.com | |
| Telephone | 00356 27782825 |
The CS Team at Casino Lab is here for you 24/7. You may reach them in a couple of ways, by phone, email, or Live chat. The Support on the Live chat, however, is automated when you register. Meaning, a bot will answer your questions at first. As you play and show your interest and appreciation to Casino Lab, you can contact a Live agent. So everything is based on your activity.
We might add that there are other phone lines available for people across Europe, Asia, etc. You just need to change your language and head to the support section (top of the screen). There, you can also use the handy FAQ section.
The verification at Casino Lab takes anywhere between 1 day and 3 days. If there are issues with your documents, it might take more.
Casino Lab Bonuses and VIP
- 100% up to €300 + 300 free spins on your first deposit
- Weekly Tournaments and prizes
- 25% chance to get €100 + 10 free spins
- Live Casino welcome bonus
- Monthly bonus for €100
We’ll describe the Casino Lab active bonuses that run daily or monthly. Keep in mind that there are other bonuses available from time to time.
Welcome Bonus
There’s a match-up bonus for the new players that register, and it’s up to 1,500 EUR. The welcome bonus is broken down into 4 parts. On your first deposit with a minimum requirement of x€10, you get €300 + 300 Free Spins, but only on a selected category of games (based on your market).
The other four bonuses drop to 50% up to €400 for the second deposit offer, and you have to enter the bonus code: WCL2 to claim it. Then, the third bonus drops to 25% up to €400 and you have to enter the bonus code WCL3. The last bonus offer, 25% up to €400 and you have to enter the bonus code WCL4 to get it.
You need to wager the welcome bonus 40x times. Punters from Ireland need to do this 60x times.
Daily prize drops and Tournaments
At Casino Lab, you can play on several selected games from a specific iGaming provider and win prizes. You can play only with real money, and the minimum bet is €0.50. There are also weekly leaderboards.
Weekly refresher of €100 and free spins
Depositing twice at this gambling operator and doing so every 7 days (with a minimum of x€20) grants you a 25% chance to get €100. This also includes 10 free spins. Keep in mind it’s on selected games, currently: Starburst, Gonzo’s Quest, and Jumanji.
Along with this bonus, you have a monthly one, which is 25% up to €100. You just need to have deposited €10.
Live Casino Welcome bonus
For punters that enjoy and prefer live gaming, you have a one-hundred percent chance to get €100 and head to the Live gaming lobby. Just deposit €10, and it’s yours, but don’t forget to claim it from the cashier.
VIP program
What would the casino world feel like at Casino Lab if there wasn’t a VIP section? Boring. So, if you’re a high roller and want special treatment, faster customer support, exclusive bonuses, and promos – you can get all of this at the VIP section.
Casino Lab Game Selection
At Casino Lab you have a pretty well-structured game lobby. If they add a section for Poker, it would be great.
In the ‘Hot Games’ section, you see classic games like Book of Dead, a 5×3 reel Slot game. You can win free spins and also gamble your winnings each time based on reel results.
You can see ‘Must fall Jackpots’ sections that are progressives and are guaranteed to pay out before a given time. They are available across multiple games (currently over 30). For example, we have Reel King with many pay lines and a unique randomly triggered feature. You can gamble your reel results for a huge win in a roulette-like side feature.
There’s also the Megaways section, where you have far more ways to win than traditional online slots. For example, one of the favourites on the website is Gonzo’s Quest. It has a multiplier of up to 15 and; you also get 10 free spins. There’s a free drop bonus, too.
They have a live game section that we’ll discuss in the next paragraph.
Casino Lab Live
Casino Lab welcomes all punters with over 100 live games. And you also get a €100 welcome bonus to enjoy your stay at the live casino section.
You get to play the classic French Roulette with 37 slots, place inside or outside bets, call bets, or special bets. There’s also a min/max bets displayed.
On the other hand, we have 70+ Blackjack games, ranging from Blackjack E only for 7 people, to Unlimited Blackjack by the game provider Ezugi. On this form of Blackjack, an unlimited number of punters can play the same hand.
You also have the Baccarat section. It’s a card game where you play against the casino (Banker). It’s played with 8 decks for 52 cards. You have to predict which hand will be the highest among the Player and the Banker or anticipate a tie.
Casino Lab Mobile
The developers at Casino Lab didn’t think about an app for the platform, or simply there was no time for it. Either way, you can read our Casino Lab Mobile Review to learn more about our experience with it.
Frequently Asked Questions
Nope, there isn't such a possibility. You need to deposit for everything you get at Casino Lab. The minimum requirement is €10, so it's not that much. Of course, other bonuses require you to deposit more.
It is prohibited to use VPN while playing games at Casino Lab and overall across Genesis Global Limited platforms. Please restrain from using this so you don't get your account banned.
Yes, there are, and they are related to the welcome casino bonus. If you try to deposit via Skrill or Neteller, you won't get the rewards from the four deposits.
Yes, they can do that. If you refuse to provide Casino Lab with any of the information they ask from you (like the usual KYC documents), they might refuse to make a payout. Make sure to answer what they need to verify your identity.
Yes, Casino Lab offers you the chance to try their games for free or 'fun play' mode. Keep in mind that it's not allowed to do so for every game.
When you first deposit, you get 30 free spins. Then, in 9 days, you get 30 free spins days every day. Make sure to use them since they last only for 72 hours.
Casino Lab Review Summary
Casino Lab makes sure to keep the punters on their website not only satisfied but constantly engaged.
There’s a vast selection of games you can try, and most of all, you can try them for free before risking real money.
The game lobby consists of many reputable iGaming providers and offers a smooth play game. When you add the various promotions, prizes, and quality of support the gaming experience becomes better.
We’ve had fun while exploring this gambling operator, and we are sure that you will, too.
2.0/5 (6 votes)