Total number of games: 1000+
- Min. Deposit / Withdraw
- Live Casino
- Mobile Casino
- Live Chat
- Loyality/VIP Programme
- €10/€10
General Information
Established: 2014
Overal Casino Rating
What We Did Like
- Extraordinary website design style
- Unique branding strategy
- Possibility for Multi-platform gameplay
- Great Welcome offer + exciting VIP Club
- Trustworthy company with many casino brands
- Massive and engaging game selection
- 450+ Different slots from leading software providers
- Huge live casino section
What We Did Not Like
- Live chat support is not 24/7
- No mobile applications
- Restricted in many countries
- Long withdrawal pending time
About Casino Heroes
Casino Heroes is definitely one of the most impressive casinos we have met for the last couple of years. Entering its official website you will see this uniqueness at once. The original design in a typical cartoon fairytale style attracts the attention at once. Plus – this unique line is prolonged by the company’s role-playing gambling activity.
Basically, this is not an ordinary online casino with a big slot section and plenty of table games. It has an in-house adventure mode that puts you in a hero’s shoes and while you are playing the common casino games you also participate in the original gambling operator’s set of challenges that bring you cool prizes and extras.
Casino Heroes is also a highly appreciated gambling house for its great reputation. Established in the 2014th year this company has been always operating with official license from Malta Gaming Commission. The website is focused on the Scandinavian market, which is why the Viking theme is so essential for its creator, the company known by the name of Hero Gaming, which manages six more casino brands, including the popular Boom Casino and Speedy Casino.
Customer Support
| Working Hours | 09:00-00:00 |
|---|---|
| Live Chat | Yes |
| support@casinoheroes.com | |
| Telephone | No |
At the bottom of the stylish Casino Heroes website in blue shade you will find a link for the company’s Help Center. When you click on it, you will be redirected to the gambling house’s FAQ section. Don’t hesitate to review the available FAQ categories, where there are questions and answers to the typical topics such as payments, account settings, registration, playing and so on. In addition to these, there’s a How to play bottom link, which is, though, oriented to the role-playing system in Casino Heroes.
If none of these website sections works for you to solve your problem don’t hesitate to reach the company’s customer support service. Unfortunately, this service is not 24/7, which is a huge con for this platform. The good news is that in most of the time during the day you can find a representative waiting for your issues in the live chat, as well as to send your e-mail message or to communicate with the administrators of the company’s social network accounts in Instagram, Facebook, etc.
Casino Heroes Bonuses & VIP Club
- 100% Welcome Offer up to 100 EUR
- VIP Club role-playing adventure contests
The newest accounts registered in Casino Heroes are accompanied with generous welcome offers. If you have never had a registration in this gambling house, click on the button Join, fill the registration form and claim for the 100% Welcome match bonus up to 100 EUR.
The minimum deposit amount you should transfer to become eligible for this promo is 10 EUR. You have 60 days to meet the wager requirements – 40x bonus amount + deposit amount – to claim for a withdrawal. The wager requirement is not very fair, but it’s also obvious that the deadline to meet is longer than in any other website – two rather than one month – which turns this bonus condition into a good one.
The VIP Club in this website is quite more interesting, though. As a matter of fact, this program is the top intriguing element in Casino Heroes. Basically, the loyalty program is unique and you will hardly find a similar one anywhere else in the web.
Everyone who joins the casino receives an automatic membership in the program. Once this starts you can daily participate in different adventures and contests. These are intriguing games with even more intriguing terms and conditions. Travel along 3 different virtual islands, where while completing tasks you can increase your level to receive lovely gifts, free spins for the slots in Casino Heroes and many more extras as a loyal and experienced customer.
Casino Heroes Game Selection
It’s impossible to get bored in Casino Heroes. Besides the huge pack of unique games to play in the role-playing VIP program, you can also enjoy a fantastic range of various table and card games, slots, scratch cards and many more. The entire Casino Heroes game portfolio is available through the Casino Lobby website page.
When you appear here you will find a great range of gambling products starting from an amazing collection of more than 450 different slot games. We are satisfied to see fantastic titles made by some of the leading casino software developers such as Push Gaming, Pragmatic Play, Thunderkick, Quickspin, Yggdrasil, Play’n GO, Playson and, of course, players’ favorite company Microgaming.
In addition to these, Casino Heroes platform offers us a great range of Blackjack and Roulette games. Separated in two different categories, you will find the classical versions of these gambling genres, as well as Double Roulette, Perfect Pairs Blackjack, Hi Lo Blackjack, Atlantic City Blackjack, Vegas Strip, Vegas Downtown, Vegas Single Blackjack, etc.
Don’t hesitate to opt for the company’s Jackpot games, too. Some of the titles in this category promise giant prizes up to several millions of euros.
There’s also a specially tailored section with scratch cards. 40+ titles are expecting you here for some quick real money casino experience.
Casino Heroes also provides one small game section that should not be underestimated at all – the Blitz Game zone. Cool and easy real money casino games are waiting for you here to make your activity even more impressive that you could expect.
Casino Heroes Live Casino
Thanks to the two leaders in the sphere of real dealer gaming industry – Evolution Gaming and Realistic Games – in Casino Heroes you can come upon a fantastic live casino section. This place is full of 24/7 active tables with croupiers that invite you on an authentic Las Vegas-like environment to taste the ground-based casino atmosphere without leaving your home space.
In Casino Heroes Live Casino you can play a lot of games with a real dealer – lots of roulette and Blackjack versions, Monopoly, Baccarat, Stud poker, 3-card poker, Dream catcher, Deal or No Deal, Mega Ball, etc. In almost any time of the day in the Live casino section on this platform you can see up to 30 active real dealer game tables.
Casino Heroes Mobile
If everything you have read about Casino Heroes up to now in this review seems to you amazing, don’t hesitate to experience it on a mobile device. As a matter of fact, this Maltese company provides you a real chance to enjoy its game selection and the fantastic role-playing loyalty program on a tablet or a smartphone, too. Thanks to the mobile browser version you will see absolutely no issues in using Casino Heroes on the go. Find out more details about this service in our Casino Heroes Mobile review
Frequently Asked Questions
You can fund your account through any of these payment methods Visa, MasterCard, Skrill, Neteller, EcoPayz, Trustly, Zimpler.
Most of the payment methods suitable for withdrawals in the website take up to 3 days. However, there are cases, when a withdrawal order might be processed within up to a whole week.
Yes, it does. And by the way, this company is quite generous with its business partners. You can receive up to 45% of your referral’s winnings.
Yes, you can. Practically, this gambling platform is compatible to most of today’s smart mobile devices. The company has provided for you a smooth and well-performing mobile browser version, which is compatible to Apple’s iPhones.
When you click on the blue Login button and after entering your user name and password, see the notice “incorrect user name or password”, please, press on the link “Forgot your password?”. You will be redirected to another page where everything about your password recovery is easily explained.
Unfortunately, this gambling operator doesn’t offer any phone calls in its customer support service. Instead, you can use the live chat or to send an e-mail message.
Casino Heroes Review Summary
Oriented to the Scandinavian market and rich in some of the best contemporary casino games developed by the leading software companies, Casino Heroes is definitely a good option for beginners in the field and the experienced players who need some diversification in their activity. This diversification requirement is fully met by the company’s one of a kind loyalty program with in-house original games and quests to complete. The operator has also a comparatively good welcome bonus, but we are not capable to give it the 5-star rating as it has some cons that cannot be forgotten, including the lack of 24/7 live chat and support phone calls or the mobile native apps. Still, we should appreciate the original approach into a great loyalty program, which is an innovation no player can find anywhere else in the web.
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4.9/5 (4 votes)