Total number of games: 600+
- Min. Deposit / Withdraw
- Live Casino
- Mobile Casino
- Live Chat
- Loyality/VIP Programme
- €10/50
General Information
Established: 2004
Licenses: Malta
Software: Evolution GamingMicrogamingNetEnt
Overal Casino Rating
What We Did Like
- Reputable iGaming providers
- Awarded by eCOGRA
- Nice Loyalty Program with progression
- Great CS Team
- Decent amount of games
What We Did Not Like
- Many country restrictions
- Just a few software providers
About Platinum Play Casino
Platinum Play Casino started strong back in 2004-2005. And it still does to this day. The players seem to be genuinely pleased with their promotions and loyalty programs. The team effort of the staff is making a difference in how the players feel about being loyal customers and getting rewards for doing so.
Nowadays, the gambling operator has a loyalty program and a welcome bonus. But Platinum Play Casino doesn’t have enough active promos and bonuses. Players say, for example, that they don’t offer a lot of free spins. However, you have the Wheel Bonus (that we’ll discuss in a bit) that gives you different prizes and free spins. But they are not guaranteed.
Platinum Play Casino solely relies on Microgaming and is fully licensed in Malta. Their support team is in South Africa and offers an easy-to-navigate website that makes deposits safe and secure with just two clicks.
Platinum Play Casino offers a variety of games with the potential for winning. However, you need to be aware that if you have been trying to make double accounts, they WILL find out; it’s not allowed so don’t try and do it anyways.
The only downside to Platinum Play Casino is that they don’t have any of the newer games like Book of Dead and Egypt pyramid game.
As with any online casino, we saw some issues around the web for delayed payments. The good thing is, Platinum Play Casino made sure to resolve all of the withdrawal issues on time.
Customer Support
| Working Hours | 24/7 |
|---|---|
| Live Chat | Yes |
| support@platinumplaycasino.com | |
| Telephone | N/A |
The support team at Platinum Play Casino runs 24h a day, seven days a week, and can answer any questions you may have. They usually offer three different types of customer support: email, live chat, and phone calls. However, they don’t offer phone support at this moment.
Anyway, Platinum Play Casino has convenient email support that is available even without registration. The staff answers within seconds, and it’s best to remember the loss limit you’ve set for your account because they ask for it sometimes (for security reasons).
ID verifications at Platinum Play Casino usually take anywhere between 24h to a couple of days (just basic KYC procedures).
- 100 % up to € 800 + 2500 Loyalty Points
- Loyalty Program (with a couple of levels)
- Bonus Wheel
- Tournaments (slot games)
Welcome Bonus
The welcome bonus for all new players at Platinum Play Casino is pretty decent. It’s divided into three parts. Firstly, you get 100% up to € 400 on your first deposit, and the minimum is € 10. Then for your second and third deposit, you can get up to € 200 for each. The wagering requirements are a bit tough (70x times). In addition, you need to fulfill those requirements in 7 days (starting from registration); otherwise, you lose the bonuses. It means you have to act fast.
You also need to make sure you’re receiving their marketing emails; there, you’ll see an invitation to obtain the 2,500 loyalty points. They are part of the Loyalty Program that we’ll discuss in a bit.
Moreover, some games don’t benefit 100% from the sign-up bonus. For example, slot games by NetEnt drop by 50%, for all table pokers, roulettes, video/power pokers – 8 % and so on.
The Slot Tournaments
The daily slots tourneys happen every couple of hours, and there are many different prize pools you can participate in.
The Bonus Wheel
The Bonus Wheel is a great way to get rewarded for staying at Platinum Play Casino. Once you’ve taken the welcome offer in whole or it has already expired, just wait four hours, and you can spin the wheel again! You never know what prizes might be waiting on top of that bonus.
The Loyalty Program
The Loyalty Program gives you the incentive to play more by giving you loyalty points. The number of these increases as your level increases, and they can be exchanged for real money.
Platinum Play Casino Game Selection
At Platinum Play Casino, you may enjoy more than 400 slot games by Microgaming and NetEnt. On the other hand, you’ve got two sections called – Casino and Vegas with different titles from both software providers.
To check them as a whole, you need to register at the gambling platform. So, to begin with, you can enjoy progressive Jackpots like the Mega Moolah franchise, starting with a prize pool of 2 million. Each of the games has different bonuses.
Players who like video poker can try All Aces Poker, Jacks or Better, or Joker Poker – that’s new on the platform.
Platinum Play Casino Live
Evolution Gaming represents the Platinum Play Casino Live section. In addition, there’s a separate window where you can browse through the different sections like Blackjack (50+ games), Poker, Baccarat (20+ games), or Roulette (20+ games).
As a whole, you get to enjoy games with professional live dealers from studios that feel just like a land-based casino. You’ve got Blackjack games where you can play against the Dealer or compete with other players (just 7 in a room). Or try out Lightning Roulette that’s the top game there. Lightning Roulette is a game where you can bet on every number, it resembles European roulette, but it could win you up to 500x on your bet.
Platinum Play Casino Mobile
If you want to play your favorite casino games on the go, a mobile version of Platinum Play Casino is also available. They offer a pleasant and user-friendly interface that’s compatible with both iOS and Android devices. To learn more about the mobile experience or how it can help improve your odds at winning big, check out our Platinum Play Casino Mobile Review
Frequently Asked Questions
Yup, at Platinum Play Casino, you have the chance to try the games for free before you make any deposits. But first, you need to register; otherwise, you can't.
Nope, not at all. Platinum Play Casino does not allow this. Even if you register through VPN and so on, you'll have issues when trying to withdraw your winnings – you simply won't get verified.
No, it's not allowed to have two accounts. If you somehow make that possible, Platinum Play Casino will catch you and ban your accounts. So it's not worth the effort.
As far as we made it, we didn't see any no-deposit bonuses. So, in case you're wondering – you've got only the welcome bonus (for now) at Platinum Play Casino.
There are more than 40 country restrictions at Platinum Play Casino right now. You can check them in the Terms and Conditions section. If, for some reason, you can't access the site, it means your country is restricted.
The withdrawals usually happen very fast, and if they are for small amounts – you won't even be asked by the staff to be verified. However, if you withdraw over 1,000 EUR in winnings, it may take more than 3 days for the funds to be processed.
Platinum Play Casino Review Summary
If you’re looking for a casino that offers more than just games, Platinum Play Casino might be the place for you. With an extensive loyalty program and excellent customer service to help answer any questions, it’s hard not to love this gaming destination. Whether you want to try your luck at slots or table games like Blackjack, Roulette, Baccarat, or Craps – there’s something here for everyone.
We hope this helps make your decision easier when deciding which online casino is right for you!
4.6/5 (3 votes)